Chapter 42. What We Know That Makes Teams Work
Teams are hot! They have become an essential device for structuring job activities. But how do managers create effective teams?
The key components making up effective teams can be subsumed into four general categories. The first category is work design. The second relates to the team’s composition. Third are the resources and other contextual influences that make teams effective. Finally, process variables reflect the things that go on in the team that influence effectiveness.
Work Design
Teams work best when employees have freedom and autonomy, the opportunity to utilize different skills and talents, the ability to complete a whole and identifiable task or product, and a task or project that has a substantial ...
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