Universal Principles of UX

44

Underpromise and overdeliver.

Understanding which features to include from a business perspective is quite easy, as that requires conversations with only the business stakeholders. But figuring out which features should be included for the users is a little trickier. It’s not as simple as only including the bare necessities for the launch (see Principle 43). It’s also important to include some features that the user isn’t expecting and will be positively surprised by.

So how do we decide which additional features to include in the MVP? You may have a hunch, but it’s good to have a more systematic approach to feature prioritization, especially if you have to justify decisions to business stakeholders. Prior to determining whether a feature ...