Agile Retrospectives, 2nd Edition

A Conflict on the Team

There’s a big conflict on your team, one that threatens to divide people. People have different interpretations of the facts of the situation. They’re telling themselves—and reacting to—those different stories. Your plan for the retrospective is to make people aware of their different stories and with luck bring the temperature down.

One approach we recommend:

Set the Stage

Clarify that in this case, the desired outcome of the retrospective isn’t necessarily action, but understanding. It’s critical that the team comes into this retrospective with a growth mindset. The goal isn’t to convince others about your perspective, but rather to learn from them.

Activity: Working Agreements

Instructions: See this activity.

Rationale: ...