Supporting Larger Changes
When a change is perceived as small, people adapt without external support. For larger changes, the transition takes longer and happens at different rates for different people. Broader changes require more support and more attention to how people respond to change.
People experience predictable transitions as they let go of the old and take on the new, even when they’ve chosen and planned the change (The Satir Model: Family Therapy and Beyond [Sat91], Managing Transitions: Making the Most of Change [Bri03]. Those transitions occur in four phases.
Four Transitional Phases in a Change
Understanding the four phases of change will help you support your team. Every change is unique, and some aspects will be predictable. ...
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