CIO Wisdom II: More Best Practices

Information Management Value Chain

It's clear that while most organizations are doing an increasingly better job of managing structured data and building data marts and warehouses that increase their ability to manage their businesses, most companies don't feel that they have the right information available at the right time, at the right level, and in the right format to make quality business decisions. This is especially true for executives (“business optimization managers”) as opposed to “process managers” or “departmental/divisional managers” who have been the beneficiary in the advancement of structured data management capabilities.

As depicted in Figure 7.1, the ideal scenario is providing increasing value-add to information as the information ...