CIO Wisdom II: More Best Practices

Change Orders and Claims for Extra Work and Delay

For various reasons, your vendor may claim that it is entitled to additional compensation because your company caused or required it to perform work outside of the original contract scope. Alternatively, your vendor may claim that your company has delayed or hindered its work. If not managed properly, disputes over these types of claims can cause your relationship to rupture spectacularly. You may not be able to avoid these claims completely. However, with careful contract drafting and proactive contract administration you can contain the damage and prevent disputes over these claims from enveloping the project.

Create a Workable Set of Contact Provisions to Address Claim Procedures

The first ...