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CIO Wisdom II: More Best Practices
book

CIO Wisdom II: More Best Practices

by Phillip A. Laplante, Thomas Costello
October 2005
Intermediate to advanced
480 pages
11h 15m
English
Pearson
Content preview from CIO Wisdom II: More Best Practices

What?

The first question to be answered is, What is outsourcing? “Outsourcing is the use of external agents to perform activities that were previously performed within the organization” (King 2001). Classic examples include electrical component manufacturing and perhaps the earliest form of information processing outsourcing—payroll processing.

For the IT organization, there are two kinds of outsourcing: IT outsourcing and business process outsourcing (Kobitzsch 2001). By IT outsourcing, we mean outsourcing the development of relatively large software development projects. For example, hiring a few consultants to serve as internal members of the IT organization is not really IT outsourcing.

Business process outsourcing, on the other hand, can ...

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Publisher Resources

ISBN: 0131855891Purchase book