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Communication

Speak, write, and listen clearly and consistently.

The greatest opportunity and greatest challenge for any leader is to communicate effectively. Listen, convey your ideas and emotions with clarity and authenticity, and adapt your personal speaking as needed for the situation and audience to foster an environment of trust. Inspire others not only with your speech but also with your written communications. Write clearly, succinctly, and logically. Avoid jargon, obscure terms, and other distractions that interfere with your readers’ understanding.

Consistently articulate your vision, goals, and objectives for your team and the organization. ...

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