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Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies by Roger W. Hoerl, Ronald D. Snee

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Deployment Questions and Answers

Throughout this book we have addressed common issues, questions, and potential pitfalls involved in Six Sigma deployment. We now integrate and document our advice on a large number of such issues. We present this advice as a series of the most common questions we've been asked about Six Sigma deployment since 1995. They represent the most critical concerns of most organizations implementing Six Sigma. Our responses are based on our experiences, both positive and negative, deploying Six Sigma with a large number of organizations. We hope these answers will guide you and help you to avoid many of the mistakes made by other organizations.

The questions are summarized in Table A-1 and have been organized into the ...

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