Questions Concerning MBB and BB Roles

12. How do I select good MBBs and BBs?

This issue was discussed at length in Chapter 4 and rather than repeat ourselves, we'll briefly summarize here. Both MBBs and Black Belts need to have a combination of leadership skills, technical skills, and “soft” skills (communication, mentoring, and so on). Black Belts in particular should also have good subject-matter knowledge of the processes they are improving.

Some key attributes to look for in Black Belts are:

  • Technical leader in the area of the project

    • Helpful for the first project

    • Less important for subsequent projects

  • Respected by the organization

  • Computer literate

  • Analytical thinker— not afraid of numbers

  • Comfortable with basic statistics

  • Able to lead teams— ...

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