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Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies by Roger W. Hoerl, Ronald D. Snee

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Preface

Six Sigma is about radically improving the performance of an organization—a pursuit to which we have collectively dedicated more than fifty-five years of our careers. We first worked together at DuPont in the early 1980s. We continued our professional relationship over the years and, in 1995, we both independently began our work in Six Sigma. Having been involved in improvement efforts most of our careers, we were both amazed at the tremendous financial results produced by Six Sigma. We continued our discussions of Six Sigma over the next several years as we deployed the method in different organizations.

While we began to see numerous books on Six Sigma, they tended to either be focused on the technical tools of Six Sigma, or were using ...

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