Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies
by Ronald D. Snee, Roger W. Hoerl
ACRONYMS
ACFC: “At the customer, for the customer” projects
ANOVA: Analysis of Variance
AOP: Annual Operating Plan
ASQ: American Society for Quality
BB: Black Belt
C&E: Cause and Effect
CEO: Chief Executive Officer
CFO: Chief Financial Officer
CIO: Chief Information Officer
CQ: Commercial Quality (non-manufacturing)
CTQ: Critical to Quality metrics
DFSS: Design for Six Sigma
DMAIC: Define, Measure, Analyze, Improve, Control
DMADV: Define, Measure, Analyze, Design, Verify
DOE: Design of Experiments
FMEA: Failure Modes and Effect Analysis
GB: Green Belt
GE: General Electric Corporation
GR&R: Gage Repeatability and Reproducibility
HR: Human Resources
ISO: International Standards Organization
IT: Information Technology
MBB: Master Black Belt
MSA: ...
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