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Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies by Roger W. Hoerl, Ronald D. Snee

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ACRONYMS

ACFC: “At the customer, for the customer” projects

ANOVA: Analysis of Variance

AOP: Annual Operating Plan

ASQ: American Society for Quality

BB: Black Belt

C&E: Cause and Effect

CEO: Chief Executive Officer

CFO: Chief Financial Officer

CIO: Chief Information Officer

CQ: Commercial Quality (non-manufacturing)

CTQ: Critical to Quality metrics

DFSS: Design for Six Sigma

DMAIC: Define, Measure, Analyze, Improve, Control

DMADV: Define, Measure, Analyze, Design, Verify

DOE: Design of Experiments

FMEA: Failure Modes and Effect Analysis

GB: Green Belt

GE: General Electric Corporation

GR&R: Gage Repeatability and Reproducibility

HR: Human Resources

ISO: International Standards Organization

IT: Information Technology

MBB: Master Black Belt

MSA: ...

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