November 2002
Intermediate to advanced
304 pages
7h 18m
English
book
Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies
by Ronald D. Snee, Roger W. Hoerl
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General Questions About Six Sigma
1. How is Six Sigma different from TQM?
While Six Sigma is certainly different from previous initiatives, it builds on many of the aspects of previous improvement initiatives, especially TQM. Like most of these initiatives, TQM had much to offer and was fundamentally sound technically, but often lacked a deployment process and the associated managerial and leadership components needed to drive fundamental change.
Some of the components of TQM that are found in Six Sigma are:
A customer orientation and focus
A process view of work
A continuous improvement mindset
A goal of improving all aspects and functions of the organization
Data-based decision making
The use of statistical tools on a broad basis
There is very little ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.