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Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies by Roger W. Hoerl, Ronald D. Snee

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Additional Six Sigma References

General References (What Six Sigma Is)

Eckes, George . (2001). The Six Sigma Revolution. John Wiley and Sons, New York, NY/

Harry, M., and R. Schroeder . (2000). Six Sigma—The Breakthrough Management Strategy Revolutionizing The World's Top Corporations. Currency Doubleday, New York, NY.

Pande, P., R. Neuman, and R. Cavanagh . (2000) The Six Sigma Way. McGraw-Hill, New York, NY.

References on the Statistical and Problem-Solving Tools

Cause and Effect Matrix

Breyfogle, F. W. (1999). Implementing Six Sigma—Smarter Solutions Using Statistical Methods. John Wiley and Sons, New York, NY, Chapter 13.

Control Charts (Statistical Process Control)

Automotive Industry Action Group. (1995a). Statistical Process Control Reference ...

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