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Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies by Roger W. Hoerl, Ronald D. Snee

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Chapter 1. So You Want to Do Six Sigma?

“The significant problems we face cannot be solved at the same level of thinking we were at when we created them.”

—Albert Einstein

You may have learned about Six Sigma from colleagues, customers, or suppliers. You may have read about how much money Motorola, AlliedSignal, General Electric (GE), or others made after implementing Six Sigma. And, because success breeds success, you may have decided to deploy Six Sigma within your own company. We certainly encourage you along this path, but with one caveat: proceed with caution.

Six Sigma is definitely not a get-rich-quick scheme; it is a business strategy and methodology that can help your organization create real and lasting improvement in performance that ...

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