Mac OS X 10.4 Tiger: Peachpit Learning Series

Create another user and test

If you install new software and it just won't work, like it won't even open, create another user (see Lesson 9 for details). Install the software in the new user's Home and see if it works. If it doesn't work for the new user, the software itself has a problem—check with the package it came in or the vendor you bought it from to make sure it is the corrrect version for your operating system.

If the software does work for the other user, that indicates there is something in your system that is conflicting. Try throwing away the preferences, as explained on page 57. If it still doesn't work, you may need to contact the vendor to find out what sorts of cache files or other files may be conflicting with that particular ...