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Practical Change Management for IT Projects by Emily Carr

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Sample solution

Job title

Current activities

Future activities

Purchaser

Purchasers are currently responsible for receiving purchasing requests from everyone in the organization, then buying the requested goods. They then log the information about the purchase into UBuy.

Their job will become more strategic. Purchasers will no longer buy items for other people in We Shop. Instead, they will negotiate payment schedules and bulk purchasing discounts. They will compare vendor prices and select the best vendors to include in We Shop.

IT Analyst

IT Analysts were responsible for maintaining UBuy and making customizations to the software based on requests from other departments.

IT Analysts will still be responsible for maintaining We Shop, ...

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