March 2014
Intermediate to advanced
170 pages
4h 29m
English
Content preview from Practical Change Management for IT Projects
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Super users
Super users are a subset of the change agents. They have all of the same characteristics and perform all of the same activities as change agents, in addition to those listed below.
Tip
If you are rolling out the change to an organization that is large or geographically diverse, you are likely to lean heavily on your super users.
They will be the local face of the project, and will be responsible for delivering a number of major project activities. Therefore, it is especially important that you choose your super users carefully.
In addition, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.