October 2000
Beginner to intermediate
146 pages
3h 15m
English
The success of a project often depends as much on the stakeholders and their perceptions as it does on the project manager and real work. A terrible mistake that many people make as they manage development projects for learning events is that they neglect to communicate proactively with the stakeholders. A stakeholder communication plan lays the groundwork for consensus and buy-in on an ongoing basis.
The scope diagram discussed earlier (see figure 2.1) is a good starting place for a communication plan. Each square represents people with whom communication is essential. With a little additional brainstorming, other people can be added to the list who are less directly affected by the project but who ...