October 2000
Beginner to intermediate
146 pages
3h 15m
English
Projects are always unique, always exciting at the beginning, and always terrifying once they start. There is no honeymoon period for a project manager—the glitches begin almost immediately. Keeping the documents created in the define phase close at hand and constantly keeping the lines of communication open between the team and the customers is the only way to drive project success. Post the following nuggets of truth on your wall:
It’s usually time.
Manage scope to manage quality.
It is the customer’s project, not yours.
Change is necessary, good, and inevitable.
You will learn something new in every project, every day.