Project Management for Trainers: Stop "Winging It" and Get Control of Your Training Projects

Chapter 8. A Template for Managing External Suppliers

Q:	How can I effectively outsource learning development and delivery?
A:	Follow a flexible, repeatable process for managing vendors.

This chapter will show you how to do the following:

• Determine the tasks that need to be done by the project manager and those that should be done by a developer (in this case, an external vendor).

• Build a project charter to document business objectives, learning objectives, scope, risk, and constraints.

• Build a project plan for a new course development, course acquisition, or contracted training project.

• Create a work breakdown structure to uncover the activities needed to complete a project.

• Plan and manage the cost of training projects.

• Create critical path networks ...