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The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
book

The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue

by Robbie Kellman Baxter
March 2015
Beginner
288 pages
5h 45m
English
McGraw-Hill
Content preview from The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue

Glossary

To help clarify some of the terms in the book, here’s a brief glossary.

acquisition funnel: Also referred to as conversion funnel or demand funnel, this phrase refers to the customers’ journey from the moment of awareness to the moment they become a customer. Many organizations use the idea of an acquisition funnel to track how well their marketing activities are working to attract and engage prospects.

consumerization of the enterprise: A sales strategy to build relationships with individual employees until reaching critical mass and then reaching out to establish a relationship with the enterprise itself.

evangelists: Members who feel so strongly about products and services that they freely convince others to try to buy ...

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Publisher Resources

ISBN: 9780071839334