ServiceNow IT Operations Management

Alert remediation

Generated alerts require remediation, this can be done automatically or manually. Let's see how to remediate alerts manually from the alert console. Search for alert console on the application navigator. Click on Alert Console under Event Management and a list of alerts appear on the right navigation pane.

You can right-click on an alert and click on Run remediation option.

Right-click on the alert that you want to remediate, select the remediation action that needs to be taken and then click on Run button. 

Once you click ...