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ServiceNow IT Operations Management
book

ServiceNow IT Operations Management

by Ajaykumar Guggilla, Andrew Pishchulin
April 2017
Intermediate
266 pages
5h 13m
English
Packt Publishing
Content preview from ServiceNow IT Operations Management

Cloud management

In the earlier versions prior to ServiceNow, there was no direct way to manage cloud instances, people had to create orchestration scripts to manage the cloud instances and also create custom roles.

Managing and provisioning has become easy with the ServiceNow cloud management application. The cloud management application seamlessly integrates with the ServiceNow service catalog. A Service Catalog provides a catalogs of services offered by an organization which has workflows built in with automation capability using orchestration workflows. The cloud management application fully integrates the life cycle management of virtual resources into standard ServiceNow data collection, management, analytics, and reporting capabilities. ...

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Publisher Resources

ISBN: 9781785889080