April 2017
Intermediate
266 pages
5h 13m
English
Content preview from ServiceNow IT Operations Management
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Summary
In this chapter, you have learned about what service mapping is about and we also saw what a business service is. We activated the service mapping plugin and configured service mapping to create business services and create a business service map finally.
In the following chapter, we will learn about event management application that includes, event management architecture, setting up event application, and configuring events and alerts.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.