ServiceNow IT Operations Management

What you need for this book

This book assumes the reader has a good understanding of the Linux operating system, basic knowledge of cloud computing and big data, and some experience with OpenStack software. The book will go through a simple multi-node setup of the OpenStack environment, which may require a basic understanding of networking and virtualization concepts. If you have experience of Hadoop and Spark processes, this is a big plus. Although the book uses VirtualBox, feel free to use any other lab environment, such as a VMware workstation or other tools.

OpenStack can be installed and runs either on bare metal or a virtual machine. However, this book requires that you have enough resources for the whole setup. The minimum hardware ...