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ServiceNow IT Operations Management
book

ServiceNow IT Operations Management

by Ajaykumar Guggilla, Andrew Pishchulin
April 2017
Intermediate
266 pages
5h 13m
English
Packt Publishing
Content preview from ServiceNow IT Operations Management

Users and roles creation

There are specific roles available for managing your cloud applications and specific resources. There are three different types of cloud users which are common for all the cloud providers or when managing virtual resources.

  • Cloud administrator: Who sets up the system
  • Cloud operator: Ensure provisioning and management
  • Cloud user: Requests virtual resources

Role-based assignment needs to be done to provide the user with the right role. A user belongs to a user group and the cloud-related role is given to the user group. There are three different types of user groups:

  • Cloud user group
    • User group: Virtual provisioning cloud users
    • User role: cloud_user
    • Privileges: Requests virtual resources from the service catalog ...
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Publisher Resources

ISBN: 9781785889080