Alert correlation rules
When events are generated and event rules are triggered, alerts are generated. There might be alerts which are related to one another like your service maps, the CI relationship where a parent CI or business services have all the downstream CI mapped below them. Similarly, there might be a parent alert and the underlying alerts might be related to them because the parent alert is generated it is expected that the child alert will get triggered. For example, in a network environment, you have a main router and there are many other sub routers and switches and pieces of network equipment associated to the network. When the main network goes down, it is expected that other network equipment is not going to work.
Alert ...
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