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ServiceNow IT Operations Management
book

ServiceNow IT Operations Management

by Ajaykumar Guggilla, Andrew Pishchulin
April 2017
Intermediate
266 pages
5h 13m
English
Packt Publishing
Content preview from ServiceNow IT Operations Management

MID Server configuration and setup

Let's explore the steps required to configure MID Server connection prerequisites:

First step is to set up users and roles for MID Server. MID Server uses users and roles to interact with the ServiceNow instance through the SOAP web service. Best practice is to create individual user accounts for each of the MID Servers in the network that need to have a mid_server role to be able to access the restricted tables within ServiceNow.

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Publisher Resources

ISBN: 9781785889080