April 2017
Intermediate
266 pages
5h 13m
English
Content preview from ServiceNow IT Operations Management
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Event management overview
Event management is the process that monitors all events that occur through the IT infrastructure. It allows for normal operation and also detects and escalates exception conditions.
An event can be defined as any occurrence that has significance for the management of the IT Infrastructure or the delivery of IT service and evaluation of the impact a deviation might cause to the services. Events are typically notifications created by an IT service, Configuration Item (CI), or monitoring tool.
The ServiceNow event management application helps to identify health issues across the data center on a single management console. Service analytics supports the event management and problem management for Root Cause Analysis ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.