April 2017
Intermediate
266 pages
5h 13m
English
Content preview from ServiceNow IT Operations Management
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Service mapping architecture
Imagine a small to large corporation which has a large to small infrastructure where the volume of infrastructure components are huge supported by Cloud solutions, servers, network equipment, storage devices, and so on. It is important for IT to understand the relationship between these infrastructure components that support critical business services. It is important for the business to keep the underlying infrastructure all the time. Image a world where, if any onsite shopping site or a banking website goes down for few minutes, there is a huge loss. So, it is important to understand the impact to business that which IT elements support these components.
Service mapping helps to discover all business service ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.