ServiceNow IT Operations Management

Activating the service mapping plugin

Service mapping is a separate subscription that needs to be purchased and activated by the ServiceNow professional services team.

We have the following plugins that we can activate in Service Mapping:

• Event management
• Service mapping core
• IP-based discovery
• Pattern designer
• Service watch suite commons

We can following the steps give below in order to activate a service mapping plugin:

1. Activating from high portal: Follow the steps to activate the service mapping from the high portal.
   1. Click on Service Catalog.
   2. Click Request Plugin Activation and fill in the request information.
2. Activate plugin from ServiceNow demo instance:
   1. Log in to your demo instance and click on Activate plugin.

 

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