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产品领导力:杰出产品经理如何打造卓越产品和团队
book

产品领导力:杰出产品经理如何打造卓越产品和团队

by Richard Banfield, Martin Eriksson, Nate Walkingshaw
January 2022
Beginner to intermediate
177 pages
4h 24m
Chinese
Posts & Telecom Press
Content preview from 产品领导力:杰出产品经理如何打造卓越产品和团队
94
6
有挺大差异的,因为我们有很详细的描述和状况报告。人们想知道昂贵的花瓶中是否有芯
片,或者想知道估价,所以我们会呈现很多信息。我们研究了几种心智模型,还有对大多
数购物或电子商务网站上呈现搜索结果的期望。我们得到的结论是,人们通常倾向于以漂
亮的网格视图来呈现图像。”
基于用户研究,
Rawitsch
的团队知道客户更喜欢看大尺寸的
、高分辨率的图像。毕竟,这
是一个高价值物品的拍卖网站。“我们想,既然我们的用户喜欢图像,那么我们就来测试
一下网格视图。”最初,团队正在进行原型设计,因为
Rawitsch
望确保他们在开始开发
之前测试这些概念。“我们使用
InV
ision
做到了这一点,尝试列表视图和网格视图。我们
最终可能会与
10~12
个人进行交流
。”团队最初认为网格视图最有效,因为研究过程中用
户对图像的评价很高。但令人惊讶的是测试过程中用户的反应——他们不喜欢网格视图。
“他们并没有对此眼前一亮,这的确出乎我们的意料。我们的假设是他们会更喜欢网格视
图,因为可以一次性看到更多的条目,这应该是他们在网上购物时所期望的。”
这里的教训是,在其他地方管用的东西可能在你的环境中行不通,而基于新的用户研究排
列优先级才是关键。
Rawitsch
发现
,基于直觉或假设的优先级可能并不符合预期:“许多
用户表示这会使对比信息变得更加困难,因为他们无法再快速浏览页面来比较估价或者条
件。相反,他们的视线不得不在屏幕上来回地扫动,这就很麻烦。这让我们感到太惊讶
了,因为之前我们完全没预料到。但这并不意味着我们永远不会实现这个功能 ...
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Publisher Resources

ISBN: 9787115581501