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Marketing Strategy from the Masters (Collection)
book

Marketing Strategy from the Masters (Collection)

by Philip Kotler, Nancy Lee, Paul W. Farris, Neil T. Bendle, Phillip E. Pfeifer, David J. Reibstein, Larry Light, Joan Kiddon
October 2010
Intermediate to advanced
400 pages
34h 3m
English
Pearson
Content preview from Marketing Strategy from the Masters (Collection)

1. Improving Public Sector Performance by Seizing Opportunities to Meet Citizen Needs

Let us begin with the end in mind, painted by scenes from a day in a not too distant future—a day in which the interests of citizens, as well as public sector agencies, are served:

In Oregon—Todd checks his morning online newspaper and rereads a headline—to be sure it was for real. “Post Office reports record profits and will hold first-class stamp rates at 39 cents for the next five years.” It seems services for small businesses are soaring.

In Kansas—Sophie heads out the door with her fourth-grade daughter eager to see if this “walking school bus program” the school district raves about will really help Allison lose the ten pounds her pediatrician said she ...

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Publisher Resources

ISBN: 9780132617642