book
Marketing Strategy from the Masters (Collection)
by Philip Kotler, Nancy Lee, Paul W. Farris, Neil T. Bendle, Phillip E. Pfeifer, David J. Reibstein, Larry Light, Joan Kiddon
October 2010
Intermediate to advanced
400 pages
34h 3m
English
Content preview from Marketing Strategy from the Masters (Collection)
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Index
A
Abelson, Jill, 107
absenteeism, reducing with monetary incentives, 76
Academy for Educational Development, 199
access times of distribution channels, 98-99
ACSI (American Customer Satisfaction Index), 182
Ad Council, strategic partnership with U.S. Dept. of Health and Human Services, 232
adjusting prices, 73
advertising, 151-152
AIDS prevention
HIV/AIDS testing campaign product platform, 52
mobile unit testing, 97
Social Marketing, 211
Population Services International (PSI)/Nepal condom distribution
challenges, 88-89
results, 91-92
Steven W. Honeyman on, 87
strategies, 89-91
airport security lines, customer service and satisfaction, 172
alternative evaluation stage (buyer decision process), 27
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