Benefits Realization
It should be clear to you that all contemporary approaches to added-value analysis involve stakeholder and client involvement. The determination of both costs and benefits must be expanded to include client and stakeholder costs and the benefits that the clients and stakeholders expect for the project.
More important, the use of the added-value chain to determine primary and secondary benefits must involve clients and stakeholders, as they will generally be the major recipients of the benefits and, as a result, must be accountable and responsible for the garnishing of the benefits.
In our example of the vehicle inspection objective, the primary avoided cost benefit of the reduction of time in inspections must be realized ...
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