The Production Support Portfolio
Organizations insist on the development of a set of business- and management- related information for new systems such as the following:
Scope and objectives,
ROI (costs and benefits),
Project risks,
Stakeholders, and
Project quality management approach.
In other words, for the business case model that we have been exploring throughout this book, a set of management-related information should be gathered for each production system and technology infrastructure using the system efficiency review.
This information provides management with a snapshot of their investment in each system and technology and provides the basis for management tracking and decision making.
The System Efficiency Review
The purpose of the product ...
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