November 2019
Intermediate to advanced
672 pages
13h 39m
English
When a workflow rule's criteria is matched, the related actions (called automated actions) are executed: they can be built and reused whenever necessary, meaning that more than one workflow can trigger the same actions.
Workflows can use the following actions:
All these actions can be used on the approval and entitlement processes as well. Only email alerts can be used in flows and the Lightning Process Builder.
We'll see them in the following sections.
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