November 2019
Intermediate to advanced
672 pages
13h 39m
English
With tens (or even thousands) of users in your Salesforce organization, choosing the right way to make data visible is an administrator priority: you have to control who sees what and you need to be aware of all the options your Salesforce customer relationship management (CRM) provides.
It's not a coincidence that secure data access is the first subject we are going to study in this book.
In my 10 years' experience, being able to master data access management has always been the key to better data organization, better platform performances, better CRM usability, and of course better customer satisfaction.
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