November 2019
Intermediate to advanced
672 pages
13h 39m
English
Content preview from Salesforce Advanced Administrator Certification Guide
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External relationships
We're not covering external data sources and external objects in this book, but it is useful to know the concept of external and indirect lookups.
External data sources are a way to define a connection between Salesforce and a legacy system where business data is stored, but it has been decided not to migrate that data inside Salesforce. The reasons behind this choice are that external data may only be historical data that service agents only need to read when necessary (thereby not counting vis-ˆ-vis overall storage limits) or frequently changing data that does not interfere with CRM data, but that is necessary to access when dealing with your customers.
External data sources rely on a technical connection between ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.