November 2019
Intermediate to advanced
672 pages
13h 39m
English
We can have up to 5 active duplicate rules per object and up to 3 matching rules on each duplicate rule (and 1 matching rule per object).
We can also have up to 5 matching rules (active or not) per object, a total of 25 matching rules (active) on all objects, and up to 100 matching rules (active or not). A matching rule can have only one lookup relationship.
Global picklists are not supported in duplicate rules and custom picklists cannot be used in cross-object duplicate rules.
Another interesting behavior is that a duplicate rule, when editing a record, is triggered only if the user changes one of the fields mapped on the rule.
When duplicate rules won't run, the following happens:
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