November 2019
Intermediate to advanced
672 pages
13h 39m
English
Content preview from Salesforce Advanced Administrator Certification Guide
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Support Sales Strategies with Sales Cloud Features
In this chapter, we'll be dealing with Sales Cloud features. If you are wondering what Salesforce Sales Cloud is, it is the piece of our beloved CRM that is designed to support sales and marketing in both business-to-business and business-to-customer contexts. It supports lead management, campaign creation, deal closing, and product catalog definition. For the purpose of this book, we'll deal with Sales Cloud specifics such as product management, quote management, and opportunity forecasting, which will give you the confidence to implement an effective sales strategy.
In this chapter, we'll focus on the following topics:
- Leveling up product management to better define your selling strategy ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.