November 2019
Intermediate to advanced
672 pages
13h 39m
English
Content preview from Salesforce Advanced Administrator Certification Guide
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Global duplicate management
What if we decide to activate duplicate management after our sales reps have already created lots of leads? We cannot ask all our sales reps to open leads one by one to check duplicates and merge them; that will definitely be a waste of time.
For this purpose, we can use duplicate jobs with standard or custom matching rules to scan accounts, contacts, or leads for duplicate matching. This feature is only available on the Performance and Unlimited editions; that's why this feature is not available in Developer edition orgs.
If you can access an org of this kind, navigate to Setup | Duplicate Management | Duplicate Jobs and select New Job to create a new duplicate-matching job:
Create a new duplicate job
Select ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.