November 2019
Intermediate to advanced
672 pages
13h 39m
English
Content preview from Salesforce Advanced Administrator Certification Guide
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Role hierarchies
With role hierarchies, users can have access to records that are owned by or have been shared with users below their hierarchy. In a few words, the CEO (the person with the highest role) can see any record owned by any user, while the Sales Manager can see records that are owned by or have been shared with sales representatives but cannot see records owned by Service Manager users.
This applies to objects with OWD set to Private or Read Only because of the principle that sharing can grant wider access and not restricted access.
This sharing method can be enabled on the OWD Grant Access Using Hierarchies setting and can only be disabled for custom objects.
To set up roles, go to Setup | Users | Roles:
You can create up to ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.