Content preview from Salesforce Advanced Administrator Certification Guide
- Your company is using Classic Knowledge to handle its internal KB, but you have been asked to migrate to Lightning Knowledge. How can you achieve this?
- Turn on Lightning Knowledge and migrate all the articles manually
- Delete Classic articles and reimport them in Lightning Knowledge format with a Data Loader.
- Use the Lightning Knowledge Migration Tool.
- How can you differentiate between an article's type in Lightning Knowledge?
- Use Knowledge object record types.
- Use article object record types.
- Use article type configuration.
- What are Knowledge data categories used for?
- To call the Lightning Knowledge record types
- To categorize roles and profiles for article publication
- To categorize articles and allow access to selected roles/profiles ...
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ISBN: 9781838643898