November 2019
Intermediate to advanced
672 pages
13h 39m
English
Content preview from Salesforce Advanced Administrator Certification Guide
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Outbound message actions
Outbound messages are used to send some of the record data to an external system (it can be an ERP, an inventory system, a product management system, or whatever your CRM is integrated with).
Although outbound message actions can be configured in point and click mode, they require a bit of developer's knowledge to make everything work: the remote system needs to implement a specific set of APIs so that it can be able to get the message and reply correctly.
This can be a valid configuration for a lead-based outbound message:
Outbound message configuration
This configuration states the following—when the automation triggers ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.