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Salesforce Advanced Administrator Certification Guide
book

Salesforce Advanced Administrator Certification Guide

by Enrico Murru
November 2019
Intermediate to advanced
672 pages
13h 39m
English
Packt Publishing
Content preview from Salesforce Advanced Administrator Certification Guide

Handling articles

Knowledge home is a simple object list page where we can configure list views, as we do with any other object. To access this page, click on App Launcher and look for Knowledge.

Click on a specific article (or create a new one) to access the article record page:

Article view

From here, we can configure the following:

  • The main page layout, along with all the available actions (such as Edit, Publish, Change Record Type, and so on) that are linked to one or more record types
  • A compact layout for the header section
  • The Details/Related/Versions tabs
  • The rating component (uses the Lightning App Builder to add/remove components) ...
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Publisher Resources

ISBN: 9781838643898