CHAPTER 31COLD CALLING IS LIKE BLOCKBUSTER
I've talked a bit about cold calling in this book, and hopefully, you'll see that I'm very pro–cold calling, unlike some social sellers who take an anti–cold calling approach.
So, why Blockbuster? Is it because it went bust? Am I saying cold calling is dead? NO!
Actually, in my opinion, Blockbuster should still be alive and thriving today in the same way that a lot of cold callers are thriving.
What Blockbuster highlights is change and how refusing to change or adapt is a risky way to approach business. Blockbuster ended as a business because it didn't adapt quickly enough to evolve with the rest of the industry. Whilst new businesses were coming up with streaming services, which were growing fast, Blockbuster refused to adapt and kept pushing the “film rental” market.
Technology advanced, and people were able to watch films on demand—when they wanted with no late fees!
Now, if Blockbuster had adapted and launched a streaming service, they could still be going (and growing) today. Blockbuster had a huge brand known all over the world for films, and they could have easily built and grown a streaming brand in the same way Netflix has. They could have kept the stores going as people still like to shop and would still rent newly released movies that aren't available on Netflix or streaming sites.
This is EXACTLY the situation that cold calling is in right now!
Cold calling is a prospecting activity that thrived when the phone was our main ...
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