CHAPTER 29INSIGHTS CURATION PLAY: How do I consolidate and leverage research insights?

Even when organizations conduct and prioritize user research, the insights and learnings are not always used to their full potential. The findings are not shared with a wide enough audience, stored in an accessible place, or presented in a meaningful manner—so other teams aren’t aware that the resources even exist. This UXReactor play shows you how to centralize your resources, develop meaningful analysis, and use the data to find patterns and make predictions.

image

Who Are the Key players in the Insights Curation play?

ROLE WHO’S INVOLVED RESPONSIBILITIES
image   DRIVER
  • User researcher
  • Inventory resources and artifacts;
  • Establish indexing process;
  • Index resources;
  • Maintain repository.
image CONTRIBUTOR
  • Experience practitioners, cross‐functional teams
  • Provide supporting artifacts;
  • Reference curated resources.

THE ...

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