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100 Things Every Presenter Needs to Know About People
book

100 Things Every Presenter Needs to Know About People

by Susan Weinschenk
May 2012
Beginner
272 pages
6h 8m
English
New Riders
Content preview from 100 Things Every Presenter Needs to Know About People

65. People Feel Safe When Things Are Predictable

In the previous section, I said that people like surprises, but you need to balance surprise with predictability. When things are predictable, people feel comfortable and safe. Your job as the presenter is to balance surprise with predictability. When people know what to expect, and they know what comes next, they will feel calmer and they will trust you. If they don’t know what is going on or what happens next, they might get nervous and become emotionally uncomfortable.

Confidence and Predictability

The more confidence you project to your audience, the higher their tolerance for unpredictability. If you are an inexperienced presenter or if you are giving a presentation that you’ve never given ...

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Publisher Resources

ISBN: 9780132964135Purchase book