May 2012
Beginner
272 pages
6h 8m
English
In the previous section, I said that people like surprises, but you need to balance surprise with predictability. When things are predictable, people feel comfortable and safe. Your job as the presenter is to balance surprise with predictability. When people know what to expect, and they know what comes next, they will feel calmer and they will trust you. If they don’t know what is going on or what happens next, they might get nervous and become emotionally uncomfortable.
The more confidence you project to your audience, the higher their tolerance for unpredictability. If you are an inexperienced presenter or if you are giving a presentation that you’ve never given ...
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